Privacy Policy

1. Introduction & Corporate Identity
CODEX STUDIOS LIMITED ("we", "us", or "our") is an independent creative technology company based in Christchurch, New Zealand. We respect your personal privacy and are committed to protecting your personal data in full compliance with the New Zealand Privacy Act 2020 and applicable international privacy principles. This policy explains our practices regarding data collection, storage, and processing across our corporate website (https://codexstudioslimited.com) and our commercial audio software division CODEX AUDIOWORKS.

2. Information We Collect
Depending on how you interact with our websites and services, we may collect:

• Contact & Communications Data: Name, email address, inquiry subject, and message content submitted via our corporate contact form.
• Customer Account & Transaction Data: When purchasing through CODEX AUDIOWORKS, customer account credentials, order histories, and payment confirmations are processed. Payment card data is processed directly and securely by Stripe; we never receive or store raw credit card numbers.
• Software License Activation Telemetry: To validate software licenses and enforce per-user activation allowances, our licensing servers receive a cryptographically hashed machine identifier, operating system version, and product version. No personal files, audio content, or DAW project data are ever scanned, collected, or transmitted.
• Technical & Session Data: Essential session identifiers, CSRF security tokens, and IP addresses for rate limiting and server security.

3. Use of Personal Information
We process personal data solely for legitimate business purposes:

• Responding to business dispatches, inquiries, and technical collaboration requests.
• Fulfilling software orders, issuing cryptographic license keys, and managing machine activations via CODEX AUDIOWORKS.
• Delivering critical product updates, security patches, and software compatibility notices.
• Maintaining network security and preventing automated abuse.

We do not sell, rent, or trade your personal information to third parties.

4. Independent Brands & External Platforms
CODEX STUDIOS LIMITED maintains commercial separation between independent brands. The Codex Key operates on its own dedicated platform at thecodexkey.co.nz, which maintains its own customer accounts, shopping cart, and privacy administration.

5. Data Retention & Security
We implement robust technological safeguards—including TLS 1.3 transmission encryption, salted cryptographic password hashing, and restricted database access—to protect stored data. Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected or to satisfy statutory legal requirements.

6. Your Rights Under New Zealand Law
Under the New Zealand Privacy Act 2020, you have the right to request access to personal information held about you and to request correction of that information. To exercise your rights, please contact our Christchurch privacy desk at contact@codexstudioslimited.com.